Shipping policy

At VELORA SHOES, we aim to provide a dependable and efficient delivery experience for all customers.

Shipping Availability

We currently deliver exclusively within the United Kingdom. Orders placed with delivery addresses outside this region cannot be fulfilled.

Processing Time

Orders are usually prepared and dispatched within 1 to 3 business days after payment confirmation.

Please note that orders are not processed on weekends or public holidays.

Delivery Estimates

After dispatch, delivery within the United Kingdom generally takes between 7 and 14 business days.

Delivery times are estimates only and may vary due to circumstances outside our control, including courier delays or seasonal demand.

Shipping Costs

Shipping fees are calculated during checkout and displayed before the order is completed.

Tracking Information

Once your order has been dispatched, you will receive an email containing tracking details.

Tracking updates may take up to 48 hours to appear after dispatch.

Address Accuracy

Customers are responsible for providing accurate shipping details at checkout.
VELORA SHOES is not responsible for deliveries made to incorrect addresses entered by the customer.

Delayed or Missing Orders

If your order appears delayed or has not arrived within the expected timeframe, please contact our support team for assistance.

Contact Information

For any shipping related enquiries, please contact:

VELORA SHOES
Website: https://velorashoes.store
Email: contact@velorashoes.store
Phone: +55 85 99747-4632